1.9 Cancel Collection Process

Reference: Manage Pay Plan Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: If configured, CC&B cancels an existing Collection Process. When a Pay Plan is activated, the system sums and compares the arrears balances of Service Agreements in the Debt Class, to the Pay Plan's Override Arrears criteria and Debt Class Cancellation Threshold. If the adjusted arrears is less than or equal to the cancellation threshold the Collection Process is canceled. Refer to 4.3.2.1 Manage Collection Process.

Entities to Configure

•	Debt Class

•	Pay Plan Type

•	Collection Process Template

Available Algorithms

•	CI_COLL-CXL (DC COLL CAN) - Cancel collection process if ALL debt < $50.

•	C1-PPOVRDARS (PP OVRD ARS) - Override arrears using pay plans schedule Payments.